Terms and Conditions - Ease Marine

  1. Orders and Payment: By placing an order with Ease Marine, customers agree to pay the full amount for selected products at the time of purchase. We accept various payment methods, ensuring secure transactions. All prices are in USD.

  2. Product Information: While we make every effort to provide accurate product details, Ease Marine does not guarantee the completeness or accuracy of information on our website. Customers are encouraged to verify product specifications independently or contact our customer service for clarification before making a purchase.

  3. Shipping and Delivery: Ease Marine is committed to prompt order processing and shipping. Delivery times vary by destination and product availability. Customers must provide accurate shipping information. Additional charges due to incorrect addresses are the responsibility of the customer.

  4. Returns and Exchanges: Unused and undamaged items can be returned within 30 days of purchase. Customers bear return shipping costs. For defective or damaged items, contact our customer service within 7 days of receipt for assistance.

  5. Warranty: Products may be subject to manufacturer warranties. Refer to specific product documentation for warranty details. Ease Marine does not independently provide warranties for sold products.

  6. Privacy and Security: Ease Marine prioritizes the security of customer information. We adhere to industry-standard practices for data protection. Customer data is not shared or sold to third parties. Refer to our Privacy Policy for details.

  7. Cancellations: Orders can be canceled within 24 hours of purchase, provided they haven’t been shipped. Cancellation requests after this period may be subject to restocking fees.

  8. Customer Support: Ease Marine’s customer support team is available to assist with inquiries, concerns, or purchasing assistance. Contact details can be found on our website.

By engaging with Ease Marine, customers acknowledge and agree to these terms and conditions. Ease Marine reserves the right to update or modify these terms without prior notice. Customers are responsible for reviewing and staying informed of any changes.