Ease Marine Return and Refund Policy

Thank you for shopping at Ease Marine. We are committed to providing quality marine products and services to our customers. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when returning items purchased from us.

1. Returns

We accept returns on products within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns are subject to inspection and approval by Ease Marine.

2. How to Initiate a Return

To initiate a return, please follow these steps:

a. Contact Us: Reach out to our customer service team at [customer service email or phone number] to request a return authorization.

b. Provide Information: Please provide your order number, the item(s) you wish to return, and the reason for the return.

c. Wait for Approval: Once your request is received, we will review it and provide you with further instructions, including the return address.

3. Return Shipping

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure that the returned items reach us safely.

4. Refunds

Refunds will be issued once the returned items are received and inspected. Please allow [number] days for the refund to be processed. Refunds will be issued in the original form of payment.

5. Exchanges

If you receive a defective or damaged item, please contact us immediately to arrange for an exchange. We will replace the item with the same or a similar product, depending on availability.

6. Non-Returnable Items

Certain items are not eligible for return, including:

  • Used or damaged items
  • Items not in their original packaging
  • Special order items
  • Clearance or discounted items

7. Cancellations

If you wish to cancel an order, please contact us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a refund. Once an order has been shipped, it is subject to our standard return policy.

8. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact our customer service team at:

Ease Marine [520-261-9802] [Address:Flagstaff, Arizona] [Email:support@easemarine.comOpens in your application]

Thank you for choosing Ease Marine. We appreciate your business and are here to assist you with any issues or inquiries regarding your purchases.